VoIP News

18 Novmeber 2011

Alloy has received a "Excellent Industry Partner of 2011" Award from Yealink Network Technology in recognition of Alloys continued partnership as official distributor in Australia and New Zealand.

15 Novmeber 2011

Alloy Computer Products will be open Monday to Friday 8.30am to 5.30pm except for the following days during the Christmas and New Year period: Monday 26th December Closed (Public Holiday) Tuesday 27th December Closed (Public Holiday) Wednesday 28th December Closed Thursday 29th December Closed Friday 30th December Closed Monday 2nd January Closed (Public Holiday) Tuesday 3rd January Closed Wednesday 4th January Closed Thursday 5th January Closed Friday 6th January Closed For more information please contact us

28 October 2011

Epygi continues to make life a little easier with their new licensable feature, the Auto Dialer, which is available on all the Epygi IP PBXs! Business owners that need to contact customers on a daily basis usually hire additional staff. Whether it is to confirm an appointment or to notify a client that their product is ready, a call must be made. The Epygi Auto Dialer feature gives Epygi IP PBX users the ability to automate this daily process by placing the outbound calls directly to their clients. The messages played to the clients can be prerecorded or updated regularly. The Epygi Auto Dialer allows live staff members to focus on daily tasks during business hours and after hours the Auto Dialer can place calls to clients in preparation for the next business day. When employees return to the office the following day, they can review the call activity report and adjust schedules or deliveries as needed. Additionally, the Auto Dialer software can be useful for measuring customer satisfaction and quality control. This can be done by placing automated calls to clients to thank them for their business or to ask them to rate their satisfaction level. Certain negative responses could trigger an automatic connection with a live agent in order to determine the source of the client's dissatisfaction. Download: Epygi Auto Dialer Technical Data sheet (pdf) Epygi IP-PBX Product Range

17 October 2011

The i-Serv IP-DECT solution is designed for SME's, and has a host of powerful features. Up to 40 'over the air' integrated Base Stations support up to 200 Handsets with up to 10 active calls per Base Station, wideband G.722/CAT-iq audio, and seamless call handover between Base Station cells. Check out the details: Model No. Description 8630B i-Serv IP-Dect Base Station The heart of i-Serv's 's powerful enterprise-class IP-DECT Cordless Phone system, the 8630B Base Station supports up to 10 active concurrent calls, with totally seamless call handoff to neigbouring Base Station cells. Up to 40 Base Stations can be integrated in one system, supporting up to 200 Handsets. 8630H i-Serv IP-Dect Cordless Handset i-Serv's stylish, ergonomically designed IP-DECT Handset maximises 'on the move' staff productivity. Fully featured, including a 2" colour TFT display, easy to use GUI interface and headset connector. With up to 18 hours call time you can go right through the working day. 8630BND5 i-Serv IP-DEC VoIP Cordless Phone System Bundle All you need to set up an i-Serv IP-DECT VoIP Cordless Phone system for five users. Need more? Just add extra Base Stations or Handsets. This discounted bundle pack gives extra value to the best priced IP-DECT phone system in it's class.

20 June 2011

The Find Me Follow Me feature was first introduced in the 5.1 software and allows the system to look for a called person in multiple destinations, including a mobile or home phone. This ensures that an actual person always answers their phone calls, not an answering machine or an automated recording. The Find Me Follow Me feature permits employees to have calls track them down wherever they are - at their desk, on their cell phone, or at home if they choose. The caller hears a hold message as the Find Me Follow Me feature set attempts to contact the called party. The user can set it up so that multiple destinations are called immediately or that the person's most probable destination is tried first, and then the other locations are called after. An optional feature is password protecting external calls. If the party isn't reached, the call will then automatically be directed to your desk phone so people can leave voicemails at your office. This Quadro feature makes employees more efficient, because they are able to handle office tasks from any location. Source: Epygi Newsletter June / 2011-06-20 www.epygi.com Download: Epygi 5.2 Software Overview (pdf) Epygi IP-PBX Product Range

12 May 2011

Alloy has signed a Distribution Agreement with Auckland-based Connector Systems Ltd, who will now be distributing and supporting Alloy products in New Zealand through their extensive NZ Reseller channel. Connector Systems will initially concentrate on some selected brands: Epygi IP-PBX Appliances and VoIP Gateways, Yealink IP Voice and Video Phones, and Alloy's range of Power over Ethernet Switches. Alloy and Connector Systems plan to extend their partnership to other areas of Alloy's product offering over the coming months. Connector Systems have stock of core product lines available now. Alloy has been supported over many years by a loyal group of New Zealand Resellers, and we will continue to work directly with our NZ customers for products outside of the brand areas mentioned above. Connector Systems has operated as a valued added distributor over many years, and New Zealand Resellers will access great value from their local stocking position and comprehensive pre- and post-sales support services, available from their Auckland headquarters and Hamilton, Wellington and Christchurch sales offices. Alloy and Connector Systems will be working closely together in this partnership, and we will shortly be announcing to Resellers a series of product presentation events and technical training courses.

Vidyo Webinar - 8th March 2011

1 March 2011

Vidyo, the pioneer in affordable business-grade high definition H.264 SVC video conferencing and telepresence, has appointed Alloy as their first Australian Distributor. Vidyo and Alloy invite Resellers to take part in our webinar, and learn how to secure your slice of this expanding and profitable market. This short webinar includes information on: Vidyo - the company Overview of Vidyo's technology and products The Vidyo value proposition Overview of the Vidyo reseller channel Becoming a Vidyo Authorised Reseller. Register | More Information

Yealink VP-2009P recieves 2010 INTERNET TELEPHONY Product of the Year Award

15 February 2011

TMC, the The World's Largest Communications And Technology Community has named the Yealink VP-2009P a recipient of the 2010 INTERNET TELEPHONY Product of the Year Award. 2010 Product of the Year winners are published in the February 2011 issue of INTERNET TELEPHONY magazine. INTERNET TELEPHONY has been the authority in IP communication since 1998™.

Epygi Training Courses

4 February 2011

Alloy is running Training Courses in February and March 2011 for Resellers who active with Epygi's popular range of Quadro IP-PBX products - or Resellers who want to get involved in this important market segment. We are running two one day courses in both Melbourne and Sydney: Sydney   2nd of March "Epygi Core Skills" Technical Training Course 3rd of March "Epygi PBX Advanced" Technical Training Course   Melbourne 16th of February "Epygi Core Skills" Technical Training Course 17th of February "Epygi PBX Advanced" Technical Training Course Did you know that Alloy’s Epygi technical training courses give you the option to purchase a hardware bundle of a Quadro2x/2xi, with the user expansion licence, and a Yealink T28 executive IP Phone at steeply discounted prices? Please note that there is a requirement on the " Epygi Advanced" TTC that attendees must have previously completed the "Epygi Core Skills" TTC. Epygi Core Skills - Information Epygi PBX Advanced - Information Course Venue details: HERE Dates and Registration HERE

Christmas Trading Hours

7 December 2010

Alloy Computer Products will be open Monday to Friday 8.30am to 5.30pm except for the following days; Friday 24th December Closed Monday 27th December Closed - Public Holiday Tuesday 28th December Closed - Public Holiday Wednesday 29th December Closed Friday 31st December Closed Monday 3rd January Closed For more information please contact us

19 November 2010

Alloy is now offering Eaton Uninterruptible Power Supply (UPS) products. Eaton have long been a respected manufacturer of UPS's, and they offer a wide range of Standby, Line Interactive, and True Online devices. All Eaton UPS are distinguished by thorough component and build quality - as you would expect with equipment designed to protect critical network infrastructure such as Servers and IP-PBX. Eaton offers a useful web based UPS Selector to determine the most suitable UPS for your equipment link - Eaton UPS Selector Eaton UPS Product Range

15 November 2010

Alloy's New Sydney Office is now fully operational, located in the Milsons Landing Building overlooking Sydney Harbour and with plenty of street parking. Alloy Computer Products Sydney Suite 204, Milsons Landing, 6A Glen Street, Milsons Point, 2061, NSW, Australia. More Information | Google Maps Link

15 November 2010

Alloy is running Training Courses in Novemebr and December for Resellers who active with Epygi's popular range of Quadro IP-PBX products - or Resellers who want to get involved in this important market segment. We are running two one day courses in both Melbourne and Sydney: Sydney   23rd of November "Epygi Core Skills" Technical Training Course 24th of November "Epygi PBX Advanced" Technical Training Course   Melbourne 30th of November "Epygi Core Skills" Technical Training Course 1st of December "Epygi PBX Advanced" Technical Training Course Did you know that Alloy’s Epygi technical training courses give you the option to purchase a hardware bundle of a Quadro2x/2xi, with the user expansion licence, and a Yealink T28 executive IP Phone at steeply discounted prices? Please note that there is a requirement on the " Epygi Advanced" TTC that attendees must have previously completed the "Epygi Core Skills" TTC. Epygi Core Skills - Information Epygi PBX Advanced - Information Course Venue details: HERE Dates and Registration HERE

15 November 2010

PAETEC, the Fairport NY based provider of personalized data, voice, and Internet communications solutions, and Epygi Technologies have announced that interoperability testing of PAETEC's network services and Epygi's Quadro range of IP-PBX appliances has been succesfully completed. Paetec's network service products have now been certified interoperable with Epygi's entire line of IP PBXs. Full Details

9 November 2010

Epygi updated their product line with the introduction of new products targeted for the under 100 users customer group. The new products replace several aging Epygi products that are no longer available. More Information

12 October 2010

Epygi have released software updates for their QuadroM8L/M26x/M32x IP-PBX Systems. The new software update adds numerous new features and addresses issues, for more information follow the link to the relase notes. Epygi QuadroM8L/26x Firmware 5.2.11 - Download - Release Notes Epygi QuadroM32x Firmware 5.2.12 - Download - Release Notes

Zultys MX RELEASE 5.4

12 October 2010

Zultys announced the release of their newest software (Release 5.4) for the MX30 and MX250 IP PBX systems. This latest release adds powerful new MX Data Archiver tools, features that streamline deployment with bulk device and profile set-up tools and improve network efficiency, as well as additions to the Mxconference internal audio bridge that make it easier to set-up, manage and run audio conference sessions. More Information.

New Zultys' Mxreport Custom Report Writer

12 October 2010

Zultys’ Mxreport™ custom report writer provides Call Center managers and System Administrators with deep insight into call handling and agent performance. Mxreport taps into nearly 50 call detail record (CDR) fields through an easy to use drag-and-drop report builder interface that lets managers create and output their own custom reports that include graphs and key data. Reports can also be generated into spreadsheets and other document formats. More Information.

Yealink Firmware Version 51

8 October 2010

Yealink has released new firmware version 51 for their enterprise range of IP Phones; T12, T20, T22, T26 and T28 models. The new firmware brings support for the Yealink EXP 39 LCD Expansion Module and the EHS36 Wireless Headset Adapter. Introduces Lightweight Directory Access Protocol (LDAP), which is a client-server protocol for accessing a directory service. Added support for Broadsoft, a leading supplier of Voice over IP Applications. More Information.

Yealink PBX and Softswitch partners list *UPDATED*

29 September 2010

Yealink have recently updated their list of PBX and Softswitch Vendor partners with whom they have undertaken successful interoperability testing for Yealink voice and video IP Phone models. We will update this information as Yealink undertake further interoperability testing with other vendor partners." The full list is available HERE.

Yealink SIP Handsets Now Rated "Avaya Compliant"

25 September 2010

Yealink today announced that its T18 and T2x range of business class SIP telephone handset is now compliant with the IP Office 500 6.0, the key unified communications platform from Avaya Inc., a global leader in enterprise communications systems, software and services. The Yealink range meets growing demand from businesses now migrating from analogue to SIP platforms to release cost and feature benefits. The application now is compliance-tested by Avaya for compatibility with all five Yealink models, the SIP-T18P, SIP-T20P, SIP-T22P, SIP-T26P and SIP-T28P. View the Press Release from Yealink.

snom technology AG has Joined Compatible Devices Program for Microsoft Lync 2010

24 September 2010

snom 300 desktop IP Phone is tested and interoperable with Microsoft Office Communications Server 2007 R2

snom technology AG, an international developer and manufacturer of advanced voice over IP (VoIP) phones for enterprise and residential markets, announced today (September 22, 2010) that its most widely deployed business phone, the snom 300, has been tested by Microsoft Corp. For interoperability with Microsoft Office Communications Server 2007 R2. The qualification confirms the snom 300 as the first general purpose SIP phone tested to work with Microsoft Office Communications Server 2007 R2.

New VoIP Complete system Quadro Bundles

06 September 2010

Epygi's Quadro2x and Quadro6LV2 are cost-effective yet surprisingly powerful IP-PBX appliances designed specifically for smaller offices that need to support up to 18 extensions.

Alloy has now made available two "Bundles" which include all the key components needed to implement a VoIP Telephone system using either the Quadro2x or Quadro6LV2.

The VoIP Telephone System "Bundles" include the IP-PBX, IP Phones and PoE Switches. Yealink IP Phones are the ideal phone device for the Quadro IP-PBX - installation is a breeze as Yealink phones can be auot-provisioned on the Quadro. PoE switches by Edge-Core or Alloy can be selected as part of the "bundle". If any of the extension require a Headset, a Yealink YHS32-B monaural noise-cancelling Headset can be included in the "Bundle".

Alloy announce the pre-release range of low cost POE switches

06 August 2010

Alloy will shortly be releasing a low cost 8 Port Fast Ethernet POE switch, allowing you to add POE devices to your network at a fraction of the cost of traditional POE switches. The new POEFE8T comprises of 8x 10/100Mbps ports allowing a total of 7.7W per port to power your IP Phones. With the ability to support up to 15.4W of power on 4 Ports this switch will be sure to suit your 802.3af POE needs.

The POEFE24T is a low cost 24 Port Fast Ethernet POE Switch with 24x 10/100Mbps ports allowing a total of 7.7W per port to power your IP Phones. With the ability to support up to 15.4W of power on 12 Ports this switch will be sure to suit your 802.3af POE needs. This high port density low cost POE switch is perfect for installing multiple IP Phones into your new or existing VoIP Infrastructure.

NEW Yealink EXP39 LCD Expansion Module

21 July 2010

Yealink's EXP39 Expansion Module is designed to enhance the flexibility and call-handling capacity of SIP-T28P and SIP-T26P IP Phones. The EXP39 features a 160×320 Graphic LCD and provides 20 programmable softkeys each paired with a dual-color LED. The EXP39 can be programmatically set to support most Yealink IP Phone functions via the units keys, for example 'one-touch' speed dialling. The EXP39's capacity is doubled through the use of a 'page switch' which allows you to cycle through two screens and have up to 40 programmable keys.

IP Communications Reseller Roadshow July-August 2010

20 July 2010

We take the IP Comms Roadshow out on the road at least once a year. Presented by Alloy Technical staff and using 'live' systems, we bring the Roadshow to you so you can keep up to date with the latest in IP Comms product and technology.

Melbourne - Brisbane - Sydney - Perth - Adelaide

You can check out the program HERE

Venue details HERE

You can register to attend HERE

Follow Alloy on Twitter

7 July 2010

Alloy Computer Products is now on the popular social networking site Twitter.

Follow us to receive the latest information on new products, upcomming events and industry news.

Alloy sponsors Voice&Data Events, March 2008

6 February 2008

Alloy, in conjunction with Voice&Data Magazine, will be hosting three seminars throughout the country providing up-to-date advice on the latest VoIP technology. The presentation will include valuable information on the future of VoIP, computer telephony and software integration and a "how to" guide to enhance the functionality of existing systems.

Presenting the event will be Alloy experts Greg Round, Chris Pulsford and Karl Baker, sharing their expertise on implementing the right VoIP solution for small to medium businesses. Alloy will also take this opportunity to showcase pbxnsip after recently becoming the Australian distributor.

Alloy has been running a series of VoIP Roadshows over the last 2 years - expectations are that these seminars will be as popular as previous events.

Further information will be available shortly.

Press Announcement - Alloy Distributes PBXnSIP

4th of February 2008

Snom Announces M3 Mobility IP Phone

20th November 2007

Snom, the respected German manufacturer of IP Phones, has announced that their snom-M3 IP DECT will be released in January 2008.

The snom-M3 promises to be an extremely flexible and expandable solution for office telephony mobility. The device can be configured as an extension to most SIP standard IP-PBX's. The Base Station included with the product supports up to 8 M3 handsets, which can communicate via DECT at up to 100 metres in clear space (indoor range approximately 50 metres). Office staff can now have an office PBX telephony solution that supports call initiation and receive, plus the ability to make internal handset to handset calls.

Click here for full product details.

Epygi Enhances Quadro6L PBX

26th November 2007

Epygi has announced enhancements to the popular Quadro6L Small Business PBX. A new firmware revision is due for release in late October/early December 2007 which will increase the support for SIP Phone extensions from eight to ten.

Alloy, Epygi's Australian and New Zealand Distributor, will make the new firmware revision available for download from it's web site. The firmware revision will be available free of charge, and all existing Quadro6L customers will be able to update the systems.

The Quadro6L is available both in 'device only' and bundled formats. Quadro6L bundles have proved particularly popular, as the PBX, IP Phone and PoE switch are available with the Quadro6L configured to provide an operational small office telephone system 'out of the box'.

Click here to view full product details

Alloy/ISPhone VoIP Breakfast Seminar

30th October 2007

Alloy and ISPhone jointly hosted a Breakfast Seminar today for Resellers. The audience comprised a wide cross section of Resellers, and saw presentations from ISPhone on topics relating to the provision of ITSP services; Alloy presented material on current trends in VoIP related hardware and typical VoIP business applications. Announcements were also made by ISPone concerning their Melbourne PoP upgrade, and from Alloy details of new products (Forward notice of Epygi's new IP-PBX range; Snom's M3 mobility IP Phone) and new Distribution Agreements (Ingate - SIP-enabled Firewalls; ClearOne - Expandable VoIP Conference Phones)

The event proved to be extremely popular, with nearly 70 Reseller reps attending (apologies to those of you who had to stand at the back!). General feedback was very positive, and Alloy will look to host similar events in the future.

Alloy to Distribute Ingate

22nd October 2007

Alloy and Ingate announce the signing of a Distribution Agreement, appointing Alloy as Ingate's Australian Distributor.

Ingate, headquartered in Sweden, is recognised as a leader in the development of SIP-enabled Firewall appliances. Alloy will bring Ingate's complete range of SIP-enabled Firewalls and SIParator devices to the Australian market. Ingate's product range provides both full firewall solutions and devices that add SIP-enabled firewalling to existing Firewall infrastructure, with models designed for small offices through to the largest enterprise.

Click here to view full product details

Alloy to Distribute ClearOne

22nd October 2007

ClearOne has appointed Alloy as their Australian Distributor, following the two companies signing a Distribution Agreement.

ClearOne, headquartered in the U.S.A., is a global market leader in Conference Phone technology, and is recognised for their innovative products. Alloy will concentrate in particular on ClearOne's MAX IP and MAXAttach IP range of expandable VoIP Conference Phones.

Click here for full product details

June 2007 - Quadro6L PBX released :

The Quadro 6L is the perfect solution for small office environments. It supports up to 6 PSTN telephone lines with up to 8 Handsets.

The PBX has all the advanced features of the higher end Epygi PBX systems including Outlook Click to Dial, Unified Messaging for Voice Mail to Email, and support for QCM softphone.

Click here : For Detailed information

February 2007 - Epygi 3pCC released :

January 2007 - Quadro ISDN Gateway :

• 4 ports of ISDN BRI to any SIP Platform - Asterisk, Epygi, others.
• VoIP enables any traditional PBX
• Transparent pass through modes

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